STUDIO POLICIES

Please read through the terms and conditions on this page thoroughly before enrolling or purchasing with the studio. When enrolling as a student at The Holō Collective located at 285 W 6th St, Ste 101, San Pedro, CA 90731 or any offsite yogic events brought upon by The Holō Collective including retreats, outdoor yoga, social outings or otherwise, you agree to the terms and conditions as laid out below alongside any additional policies set forth by collaborators for special events, any policy that may supersede normal operations, and/or as listed on receipts after purchase.

• While we try to deliver all our classes on time and as advertised, classes are subject to change or cancel without notice. THE HOLO COLLECTIVE is not liable to refund, transfer or offer compensation of any kind for classes that are late, changed or canceled for any reason. We require pre-enrollment in classes and, particularly, if students are not enrolled our teachers have the prerogative to cancel their class(es) where they see fit without notice to be respectful of their own time.

• Teachers are subject to change without notice.

• We do not provide any grace period. We understand things can happen and want to accommodate busy schedules and life as much as possible without interfering with other’s experience. If you are late to a class, you will not be allowed into class.

• Our doors generally open 15 minutes prior to the scheduled class start time, but can vary. Please arrive at least five to ten minutes before class. If you are a new student, please allow yourself additional time to fill out waivers and get acquainted with the space.

• Please check in with the yoga instructor or front desk personnel (if present) before each class.

• THE HOLO COLLECTIVE offers limited unsecured storage for shoes, coats and other small personal items but is in no way responsible for the safekeeping of your belongings.

• Bookings must be made via the Mindbody app ahead of time online. To support the sustainability of our teachers, operations, and studio offerings, The Holō Collective reserves the right to cancel classes with low enrollment and/or insufficient attendance at management’s discretion. While we always aim to hold classes as scheduled, certain classes may be canceled, consolidated, reformatted, or adjusted based on attendance patterns, scheduling needs, teacher availability, or operational considerations. Whenever possible, enrolled students will be notified in advance of any class cancellation through Mindbody, email, or text notification systems associated with their account. Therefore, we require students to pre-register for classes whenever possible, as enrollment numbers directly impact whether a class proceeds as scheduled.

• Payment needs to be made at the time of booking. THE HOLO COLLECTIVE may sometimes offer the option of signing up for class without payment on Mindbody, but it is your responsibility to pay for the classes before or upon arrival to class. If you attended a class without paying, THE HOLO COLLECTIVE has the right to submit the collection or restrict or disable any current memberships or packages due to a negative account balance.

• You agree that you have been examined by a qualified medical practitioner within the last six months and have been found by such practitioner to be in good physical health and physically able to perform all yoga and/or various wellness exercises provided by THE HOLO COLLECTIVE.

• It is your responsibility to read and understand our class descriptions in detail to understand the style of teacher and class you are signing up for.

• Classes at THE HOLO COLLECTIVE may be physically strenuous and you voluntarily participate in them with full knowledge that there is inherent risk of personal injury, property loss or death.

• THE HOLO COLLECTIVE is in no way liable for any injury, loss of property or death resulting from attending our studio.

• By booking a class you automatically agree to the above terms & conditions as well as our studio etiquette as described on our website www.theholocollective.com and FAQs below.